Decision details

Members were asked to consider the Council’s approach to the delivery of frontline Housing Services in terms of mobile technology.

Members also considered a number of alternative options as detailed within the report.

RESOLVED that

a)  approval be given to the purchase and implementation of 4x Housing Management modules, associated licences and mobile devices with immediate effect, to be funded from the Housing IT Reserves;

b)  subject to a more detailed cost benefit analysis being undertaken, an outline approval be granted for the purchase and implementation of a mobile Housing Repairs Solution incorporating a repairs module, associated licences, handheld devices and Dynamic Resource Scheduler;

c)  an Exception to Contract Procedure Rules, in accordance with Rule 17.1 as set out in the report, be approved to enable the Authority to enter into a 5 year contract with the preferred provider in relation to mobile working plans.

Reason:

To enable the Housing Department to work in a more flexible and efficient way, whilst being able to deliver a more effective and enhanced service to customers.

(Councillor Robert Sears-Piccavey left the meeting at 11.25 a.m. and returned at 11.28 p.m. during consideration of the above item.  Councillor Tom Hollis left the meeting at 11.30 a.m. following consideration of the above item.)