Decision details

that Cabinet notes the levels of performance achieved against the Corporate Scorecard at year-end 2017/18, in order to facilitate delivery of the Corporate Plan and improved performance of the organisation.  

REASONS FOR DECISION

In March 2016 Cabinet agreed the use of a balanced scorecard methodology to enhance the organisation’s performance framework and ability to understand how successfully the Corporate Priorities are being delivered, the approach providing a more rounded view on performance with a greater emphasis on customer satisfaction and quality.

The Corporate Scorecard has previously been agreed by Cabinet.  The new administration has identified specific priorities for action and a fuller consideration of the Corporate Plan and Corporate Scorecard will be enacted post the District Elections in 2019.

Performance outturn for the Corporate Scorecard will be monitored and managed at CLT, Cabinet and Scrutiny.